Digital Workflow

ServiceNow System Administrator


CMDB Manager


(12 Reviews)

The ServiceNow System Administrator Certification (CSA) demonstrates that a successful candidate has the skills and essential knowledge to contribute to the ServiceNow system’s configuration, implementation, and maintenance. Successfully passing this certification exam also establishes skills necessary to continue in the ServiceNow Certification paths. It is a prerequisite for advanced courses. This course will master the configuration and maintenance of the ServiceNow system.  Gain practical experience identifying issues on a service health dashboard, pinpoint disruptions with service maps, and automate processes with the ServiceNow automation system.

Who should take this course:

  • Any IT professionals looking to upgrade their skills to Cloud-based IT service management tools
  • Teams working on ServiceNow Systems Professionals who are working or want to work in Cloud Computing platform.
  • Functional consultants who are looking to switch to ServiceNow.



What you will learn

Course Components

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