The ServiceNow System Administrator Certification (CSA) demonstrates that a successful candidate has the skills and essential knowledge to contribute to the ServiceNow system’s configuration, implementation, and maintenance. Successfully passing this certification exam also establishes skills necessary to continue in the ServiceNow Certification paths. It is a prerequisite for advanced courses. This course will master the configuration and maintenance of the ServiceNow system. Gain practical experience identifying issues on a service health dashboard, pinpoint disruptions with service maps, and automate processes with the ServiceNow automation system.
Who should take this course:
What you will learn
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